Careers

The Mayfield Clinic has long been recognized for its commitment to the people who work here. Mayfield challenges associates to exceed the expectations of the patients and referring physicians we serve, and empowers them with the resources to do so.

The Mayfield Experience

Mayfield seeks the brightest and most qualified individual for each position it fills. Associates are challenged to continuously improve services and processes in which they are involved. Our physicians are some of the most respected specialists in their fields, and they demand excellence on a daily basis. The successful associate is motivated by this drive, and is rewarded for demonstrated quality, commitment to excellence, follow through, and teamwork. Each associate must commit to the mission and core values of the Mayfield Clinic.

What you can expect from Mayfield 

Our associates enjoy pleasant work environments and flexible work schedules, competitive salaries and benefits, robust profit sharing/401k retirement planning. Mayfield provides recognition and rewards programs, associate activities and honors programs, and generous holiday/vacation schedules. Mayfield conducts associate satisfaction surveys every 3-5 years and employs action teams to respond to any issues or problems identified during this process.


Location: Rookwood
Reports To: Jeremy Peter, Manager, Initial Care & Care Coordination
Status: Full-Time
Posted: 12.30.2016

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Provides excellent service to internal and external customers
  • Demonstrates empathetic, helpful and courteous behavior to all customers
  • Exhibits ability to express appreciation of the customer"s unique needs
  • Speaks clearly, uses good grammar and uses voice inflection that communicates understanding and concern
  • Demonstrates good listening skills
  • Demonstrates ability to respond appropriately to patients" fears, anxiety and anger
  • Demonstrates ability to assure customers of Mayfield"s desire and ability to meet their needs
  • Demonstrates ability to gain caller"s understanding and acceptance of Mayfield Clinic processes
  • Exercises initiative, creativity and courage to act in the best interest of the patient
  • Effectively executes Priority Consult Responsibilities
  • Enters complete and accurate information into the medical history form
  • Demonstrates understanding and skill in the use of Priority Consult Software
  • Effectively communicates to the patient the physician"s recommendation
  • Effectively identifies and processes urgent patients
  • Uses correct spelling and grammar in the history form
  • Effectively facilitates the Patient Registration and Appointment Scheduling Processes
  • Enters complete and accurate information into the scheduling database
  • Follows proper procedure
  • Demonstrates understanding and skill in the use of the ENCORE system
  • Demonstrates understanding of the practice and physician protocols
  • Works effectively as a team member and shares workload in an equitable manner
  • Consistently handles ACD calls proportionally to staffing levels and department needs
  • Routinely accesses Priority Consult "Waiting for Phone Call" queue and contacts patients with physician disposition
  • Returns department phone messages and handles faxed new patient referrals
  • Fills gaps in Switchboard coverage
  • Maintains accurate schedules for the assigned physicians. Attends to physician office and template changes in a timely manner following established procedures
  • Demonstrates an understanding and skill in the use of office management and telephone system hardware and software
  • Participates in departmental, interdepartmental and organizational activities, and accepts cross training opportunities
  • Performs other duties relevant to the position or as assigned
  • Handles clinic films that are to be returned by US Mail
  • Facilitates the completion of HIPAA acknowledgment of patient privacy forms and maintains paper file per HIPAA regulations

Position Requirements

  • Minimum of 3 years full-time work experience in the health care field
  • High School Diploma Required
  • High-level of direct customer service skills
  • Ability to work in a fast paced environment
  • Excellent written and oral communication skills
  • Strong interpersonal skills
  • Exceptional problem solving and decision making skills
  • Computer proficient
  • Desire and ability to work in a team environment

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Initial Care Specialist position.

Location: Rookwood Exchange
Reports To: Donna Bollinger, VP Operations
Status: Full-time
Posted: 03.27.2017


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Provide clinical office support to neurosurgeons, nurse practitioner or pain management physicians.
  • Prepare patient charts the day prior to office by gathering all test results, films and reports and file them in the correct section of the chart
  • .
  • Comply with medical records standards by completing allergy notations, problem list and concomitant medication sheet. Ensure patient completion of medical history.
  • Demonstrate knowledge and skill in clinic office practice and perform clinical services. This includes suture/staple removal, dressing changes, vital signs, injections, and operation of EMG equipment, if required. Interview new patients and obtain medical histories prior to a neurological examination.
  • Schedule and pre-certify outpatient testing. Ensure patient is instructed regarding scheduled tests with the date, time, place and special instructions.
  • Schedule and pre-certify inpatient and outpatient surgery (applies to specific clinical locations – i.e. Fairfield)
  • Complete appropriate form/documents as directed by physicians, i.e. C-84, Return to Work and Release of Medical Information.
  • Maintain safe and clean environment for patients and other staff by following all OSHA guidelines with regard to bloodborne pathogens and procedures for protection.
  • Keep adequate supply of all medical supplies and printed materials.
  • Serve as a liaison between the physician and the patient by providing the patient with instruction from the physician, advising the physician of the patient's needs and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
  • Maintain effective working relationships with physician and other support staff (Medical Secretaries, Registrars, Outpatient Scheduling Coordinators, etc.)
  • Handle external and internal communication in a prompt, efficient and courteous manner.
  • Demonstrate strong interpersonal skills by ensuring patient satisfaction during the office visit; dealing with diverse audiences and individual with differing physical and mental abilities.
  • Utilize Mayfield technology by checking e-mail daily and accessing information on Channel M and Mayfield's website
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • High School Diploma required, graduate of Medical Assisting program preferred.
  • Two years experience as a Medical Assistant
  • Practical knowledge of neurosurgical procedures and medical office processes Proficient in clinical office duties Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Ability to maintain flexible schedule to accommodate physician office hours

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Medical Assistant position.

Location: Rookwood Exchange
Reports To: Natasha Kumar, Director Revenue Cycle Management
Status: Full-time
Posted: 02.09.2017


Responsibilities

    • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
    • Posts payments and adjustments to patient accounts; ensures all payments and adjustments are balanced on a daily basis. Prepare daily bank deposits.
    • Reviews Explanation of Benefits to assure proper payment and adjustment posting.
    • Responsible for refunds and transfers and minimizing unresolved credit balances.
    • Identifies and reports issues detrimental to prompt and correct reimbursement to management.
    • Maximize revenue recovery by providing feedback to account representatives on inadequate insurance payments to prompt insurance appeals for additional reimbursement.
    • Contribute to team environment by performing other duties as assigned.

Position Requirements

  • Education: High School Diploma
  • Experience: Two years experience in healthcare billing.
  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Payment Poster position.

Location:Rookwood
Reports To: Donna Bollinger, VP Operations
Status: Full-time
Posted: 02.21.2017


Skills

  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Meet and assess patient's conditions in the office, establish and maintain treatment plans, dictate chart notes and participate in surgery as needed.
  • Meet post-operative and non-operative medical management patients in the office and assess their condition; establish and maintain treatment plans; dictate chart notes.
  • Act as a liaison between physician and patient by providing the patient with instruction from the physician, advising the physician of the patient’s needs, and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
  • Serve as first assist in surgery
  • Document all patient interaction promptly and thoroughly into the patient’s medical record. Maintain the internal order and arrangement of the patient medical record including a record of phone calls, changes in prescriptions, etc.
  • Perform clinical rounds on inpatients and collaborate with the appropriate medical staff to meet patient needs.
  • Assist patients with administrative needs regarding authorization for outpatient services needed and by completing any necessary paperwork .
  • Collaborate with appropriate personnel for coordination of outpatient testing.
  • Maintain and upgrade clinical skills and professional expertise through participation in professional organizations, workshop attendance, CEU activities, formal education and current literature review.
  • Provide health education and clinical information to patients, Mayfield associates, hospital personnel and professional organizations.
  • Plan, direct and participate in programs with emphasis on continuity and individual care.
  • Plan, develop and implement educational programs for patients and families including direct teaching and discharge planning.
  • Collaborate in research endeavors with other health professionals.
  • Participate in research projects for clinical studies as requested.

Essential Functions

  • Keep informed of scientific investigations in the area of neurosciences.
  • Assist in clinical quality improvement initiatives as needed.
  • Contribute to team effort by performing other duties as assigned.

Education/Experience

  • Must be a graduate of AAPA accredited school with current licensure to practice in the state of Ohio (and Kentucky if the job duties require).
  • Desire a minimum of five years of experience in acute health care setting

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Medical Assistant position.

Location: 3825 Edwards Road - Norwood
Reports To: Lisa Cleveland, Director of Physical Therapy
Status: Full time
Posted: 04.14.2017


Responsibilities

  • The staff Physical Therapist is directly responsible to the Director, Physical Therapy and has the responsibility for overall direction, utilization, supervision, instruction, and evaluation of professional and support staff, volunteers, and students in their area of the physical therapy facility.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Maintain a patient treatment schedule consistent with the needs of the facility.
  • Confer with the person(s) most closely associated with the active management of the patient and to keep them informed of any additional patient treatment modification, and/or progress.
  • Prepare Evaluation reports/summaries.
  • Prepare Discharge reports/summaries
  • Provide Progress reports to referring physicians and agencies
  • Report on and discuss activities and needs of facility
  • Discuss patient's needs and progress
  • Keep abreast of new techniques and trends in the field of Physical Therapy
  • Attend conventions, meetings, or special courses whenever possible and to share with personnel information gained thereby
  • Contribute to team effort by performing other duties as assigned.

Skills

  • Practice Physical Therapy consistent with the American Physical Therapy Association Code of Ethics and Standards of Practice.
  • Treat patients and function as a Physical Therapist as indicated
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment Strong problem solving, problem prevention and decision making skills Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment

Position Requirements

  • Graduate of an approved school of Physical Therapy
  • Minimum two (2) years department/facility experience preferred
  • Must have, or be eligible for, State Licensure or Registration. Registration must be obtained within one (1) year, or as per state law.
  • Physical Requirements: Good physical stamina in the facility; fairly strong, energetic, extensive walking, standing, writing, stooping, carrying, talking, seeing, bending, handling, color vision, speed; healthy back is necessary; able to be on feet most of the day
  • Environmental Requirements: Normal temperature conditions with adequate light, in a well ventilated, clean area; some areas are limited in space, usually works around others; some moderate noise.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Physical Therapy Assistant position.

Location: 3825 Edwards Road - Norwood
Reports To: Lisa Cleveland, Director of Physical Therapy
Status: Full time
Posted: 04.14.2017


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Performs selected patient treatments under the general supervision of the Supervising and/or Staff Physical Therapist.
  • Assist in determination of proper procedures and methods and assist in evaluation of the results.
  • Ensure the physician prescription is carried out after evaluation by Physical Therapist
  • Prepare patients and equipment for treatment
  • Must be able to instill confidence in patients, doctors, and personnel.
  • Protect and maintain confidential patient information in accordance with HIPPA guidelines
  • Must make decisions on his or her own; adapt to emergency situations; alert to changes in the patient’s condition; alert to all activities of the facility
  • Perform housekeeping duties of the facility
  • Must have coordination of sight and body movements in various applications of procedures; techniques of assisting and handling patients; ability to handle the tools and machines of the profession.
  • A high degree of accuracy is required in carrying out prescriptions; in receiving and translating information; in charting and reporting.
  • Ability to organize his or her time in order to treat the maximum number of patients in the allotted work day.
  • Conduct himself/herself with professional dignity, pleasant, tactful. Maintain optimum physical and emotional health; understand the importance of good human relations; able to motivate others; broad interest; possess strength of all extremities and back; initiative and good judgment; flexibility; enthusiasm; thoroughness.
  • Contribute to team effort by performing other diverse duties as assigned.

Position Requirements

  • Must be a graduate of and have a certificate from an American Physical Therapy Association approved program for Physical Therapist Assistant.
  • Must be able to apply the theory of Physical Therapy
  • Has the ability and competency to operate the equipment of his or her position and perform technical procedures
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Physical requirements: Good physical stamina in this facility; fairly strong, energetic, much walking, standing, writing, stooping, carrying, talking, seeing, bending, handling, color vision, speed; healthy back is necessary; able to be on feet most of the day
  • Environmental Requirements: Work is under normal temperature conditions with adequate light, in a well ventilated, clean area; some areas are limited in space, usually works around others; sometimes moderate noise.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Physical Therapy Assistant position.

Location: Clinical sites
Reports To: Vice President, Operations and/or Operations Manager
Status: 40 hrs
Posted: 04.27.2017

Skills

  • Practical knowledge of neurosurgical procedures and medical office processes
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Familiar with insurance carrier requirements
  • Ability to work with minimal supervision

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Provide coverage in the form of administrative and clinical support on an assigned basis for registration, out-patient scheduling, medical secretary, medical assistant and medical records positions.
  • Function when needed for associate absences, PTO, lunch, leave of absences, etc.
  • Ensure the effective orientation and training of new associates within the work unit to promote employee retention.
  • Demonstrate knowledge and skill in clinical office practices by being able to perform a variety of clinical services.
  • Provide input to VP, Operations and/or Operations Manager to assist with decision-making regarding department functions.
  • Recommend policies and procedures for office management/work unit with emphasis on short-term and long-term planning.
  • Utilize Mayfield technology by checking e-mail daily and accessing information on Channel M and Mayfield's website
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Education: High School Diploma
  • Some college or technical training preferred
  • Minimum 5 years experience in performing medical office duties

Physical Requirements

  • Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination.
  • Vision, including color distinction, preparing/reviewing medical charts and visual inspection. Hearing, Talking, Standing,
  • Sitting, Walking, Lifting up to 10 pounds, Bending, Reaching.

Environmental Requirements

  • Inside average office environment. Average office noise levels. Controlled temperature. No personal protective equipment required.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Staff Assistant, Operations position.

Mission

The mission of the Mayfield Clinic is to provide the best neurosurgical care for our patients.

We will accomplish this through:

  • Superior clinical outcomes
  • Compassionate patient care
  • Education and research
  • Innovation

Values

Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.

Excellence: We commit to the highest level of performance and continuous improvement.

Respect: We embrace the importance of all individuals, and value their diverse backgrounds, skills, and contributions.

Compassion: We commit to being compassionate and empathetic in all of our interactions.

Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.