Careers

The Mayfield Clinic has long been recognized for its commitment to the people who work here. Mayfield challenges associates to exceed the expectations of the patients and referring physicians we serve, and empowers them with the resources to do so.

The Mayfield Experience

Mayfield seeks the brightest and most qualified individual for each position it fills. Associates are challenged to continuously improve services and processes in which they are involved. Our physicians are some of the most respected specialists in their fields, and they demand excellence on a daily basis. The successful associate is motivated by this drive, and is rewarded for demonstrated quality, commitment to excellence, follow through, and teamwork. Each associate must commit to the mission and core values of the Mayfield Clinic.

What you can expect from Mayfield 

Our associates enjoy pleasant work environments and flexible work schedules, competitive salaries and benefits, robust profit sharing/401k retirement planning. Mayfield provides recognition and rewards programs, associate activities and honors programs, and generous holiday/vacation schedules. Mayfield conducts associate satisfaction surveys every 3-5 years and employs action teams to respond to any issues or problems identified during this process.


Location: 3825 Edwards Road
Reports To: Natasha Kumar, Director Revenue Cycle Management
Status: Full-Time
Posted: 02.09.2017

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic
  • Conducts interviews with patients and/or family members. Performs financial clearance function including, but not limited to, negotiating and collecting point of service payments (i.e. co-pays, deductibles, Out of Network Rates) or link to government programs and financial assistance.
  • Provide counseling to patients on payment alternatives or resources, evaluate financial needs, provide assistance with payment arrangements (if applicable) for patients with self pay balances.
  • Secure Mayfield financial interests (liens, etc.). Negotiate settlements with the patients (or patient"s attorney).
  • Utilize and enforce the Mayfield Self Pay and Recurring Bad Debt patient collection policies when patients with payment issues wish to schedule services at the Mayfield Clinic.
  • Coordinate the process of qualifying and sending accounts to collections with the specific Mayfield Physicians, Managements, and the Collection Agency. Provide Data analysis on utilization and performance of the collection agencies that Mayfield utilizes. Reconcile agency placement numbers with the collection agencies.
  • Make recommendations to physicians and management on patients who are uncooperative or non-compliant with our attempts to provide financial counseling and assistance. Communicate the decision of the physicians and management in an appropriate manner back to the patient.
  • Negotiate prompt payment discounts with insurance carriers and patients.
  • Secure Mayfield financial interests with auto insurance carriers (when applicable) either before or immediately after a patient is provided services.
  • Follows up on Self Pay Accounts Receivable to ensure collections of outstanding balances. 
  • Maintains complete documentation of all activities performed on accounts.
  • Provide communication to the staff as updates and changes occur in the collection process. Provide education upon request or as the situation dictates to associates on collection processes and policies.
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Education: Bachelors Degree required or equivalent combination of education and experience.
  • Experience: Three years experience in physician based receivable collections or five years in general healthcare collections.
  • Skills:
  • Strong organizational and time management skills
  • Excellent interpersonal skills
  • Ability to prioritize and problem-solve
  • Demonstrates excellence in customer service
  • Able to self direct
  • Computer proficient, including Excel and Word programs

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Financial Counselor position.


Location: Rookwood
Reports To: Jeremy Peter, Manager, Initial Care & Care Coordination
Status: Full-Time
Posted: 12.30.2016

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Provides excellent service to internal and external customers
  • Demonstrates empathetic, helpful and courteous behavior to all customers
  • Exhibits ability to express appreciation of the customer"s unique needs
  • Speaks clearly, uses good grammar and uses voice inflection that communicates understanding and concern
  • Demonstrates good listening skills
  • Demonstrates ability to respond appropriately to patients" fears, anxiety and anger
  • Demonstrates ability to assure customers of Mayfield"s desire and ability to meet their needs
  • Demonstrates ability to gain caller"s understanding and acceptance of Mayfield Clinic processes
  • Exercises initiative, creativity and courage to act in the best interest of the patient
  • Effectively executes Priority Consult Responsibilities
  • Enters complete and accurate information into the medical history form
  • Demonstrates understanding and skill in the use of Priority Consult Software
  • Effectively communicates to the patient the physician"s recommendation
  • Effectively identifies and processes urgent patients
  • Uses correct spelling and grammar in the history form
  • Effectively facilitates the Patient Registration and Appointment Scheduling Processes
  • Enters complete and accurate information into the scheduling database
  • Follows proper procedure
  • Demonstrates understanding and skill in the use of the ENCORE system
  • Demonstrates understanding of the practice and physician protocols
  • Works effectively as a team member and shares workload in an equitable manner
  • Consistently handles ACD calls proportionally to staffing levels and department needs
  • Routinely accesses Priority Consult "Waiting for Phone Call" queue and contacts patients with physician disposition
  • Returns department phone messages and handles faxed new patient referrals
  • Fills gaps in Switchboard coverage
  • Maintains accurate schedules for the assigned physicians. Attends to physician office and template changes in a timely manner following established procedures
  • Demonstrates an understanding and skill in the use of office management and telephone system hardware and software
  • Participates in departmental, interdepartmental and organizational activities, and accepts cross training opportunities
  • Performs other duties relevant to the position or as assigned
  • Handles clinic films that are to be returned by US Mail
  • Facilitates the completion of HIPAA acknowledgment of patient privacy forms and maintains paper file per HIPAA regulations

Position Requirements

  • Minimum of 3 years full-time work experience in the health care field
  • High School Diploma Required
  • High-level of direct customer service skills
  • Ability to work in a fast paced environment
  • Excellent written and oral communication skills
  • Strong interpersonal skills
  • Exceptional problem solving and decision making skills
  • Computer proficient
  • Desire and ability to work in a team environment

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Initial Care Specialist position.

Location: University Pointe
Reports To: Beth O'Connell, Operations Manager
Status: Tue-Fri (10hr days)
Posted: 03.15.2017


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Provide clinical office support to neurosurgeons, nurse practitioner or pain management physicians.
  • Prepare patient charts the day prior to office by gathering all test results, films and reports and file them in the correct section of the chart.
  • Comply with medical records standards by completing allergy notations, problem list and concomitant medication sheet. Ensure patient completion of medical history.
  • Demonstrate knowledge and skill in clinic office practice and perform clinical services. This includes suture/staple removal, dressing changes, vital signs, injections, and operation of EMG equipment, if required. Interview new patients and obtain medical histories prior to a neurological examination.
  • Schedule and pre-certify outpatient testing. Ensure patient is instructed regarding scheduled tests with the date, time, place and special instructions.
  • Schedule and pre-certify inpatient and outpatient surgery (applies to specific clinical locations – i.e. Fairfield)
  • Complete appropriate form/documents as directed by physicians, i.e. C-84, Return to Work and Release of Medical Information.
  • Maintain safe and clean environment for patients and other staff by following all OSHA guidelines with regard to bloodborne pathogens and procedures for protection.
  • Keep adequate supply of all medical supplies and printed materials.
  • Serve as a liaison between the physician and the patient by providing the patient with instruction from the physician, advising the physician of the patient's needs and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
  • Maintain effective working relationships with physician and other support staff (Medical Secretaries, Registrars, Outpatient Scheduling Coordinators, etc.)
  • Handle external and internal communication in a prompt, efficient and courteous manner.
  • Demonstrate strong interpersonal skills by ensuring patient satisfaction during the office visit; dealing with diverse audiences and individual with differing physical and mental abilities.
  • Utilize Mayfield technology by checking e-mail daily and accessing information on Channel M and Mayfield's website
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • High School Diploma required, graduate of Medical Assisting program preferred.
  • Two years experience as a Medical Assistant
  • Practical knowledge of neurosurgical procedures and medical office processes
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Familiar with insurance company requirements
  • Ability to work with minimal supervision

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Medical Assistant - Dr. Curt position.

Location: Rookwood
Reports To: Donna Bollinger, VP Operations
Status: Full-time
Posted: 02.17.2017


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Provide clinical office support to neurosurgeons, nurse practitioner or pain management physicians.
  • Prepare patient charts the day prior to office by gathering all test results, films and reports and file them in the correct section of the chart.
  • Comply with medical records standards by completing allergy notations, problem list and concomitant medication sheet. Ensure patient completion of medical history.
  • Demonstrate knowledge and skill in clinic office practice and perform clinical services. This includes suture/staple removal, dressing changes, vital signs, injections, and operation of EMG equipment, if required. Interview new patients and obtain medical histories prior to a neurological examination.
  • Schedule and pre-certify outpatient testing. Ensure patient is instructed regarding scheduled tests with the date, time, place and special instructions.
  • Schedule and pre-certify inpatient and outpatient surgery (applies to specific clinical locations – i.e. Fairfield)
  • Complete appropriate form/documents as directed by physicians, i.e. C-84, Return to Work and Release of Medical Information.
  • Maintain safe and clean environment for patients and other staff by following all OSHA guidelines with regard to bloodborne pathogens and procedures for protection.
  • Keep adequate supply of all medical supplies and printed materials.
  • Serve as a liaison between the physician and the patient by providing the patient with instruction from the physician, advising the physician of the patient's needs and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
  • Maintain effective working relationships with physician and other support staff (Medical Secretaries, Registrars, Outpatient Scheduling Coordinators, etc.)
  • Handle external and internal communication in a prompt, efficient and courteous manner.
  • Demonstrate strong interpersonal skills by ensuring patient satisfaction during the office visit; dealing with diverse audiences and individual with differing physical and mental abilities.
  • Utilize Mayfield technology by checking e-mail daily and accessing information on Channel M and Mayfield's website
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • High School Diploma required, graduate of Medical Assisting program preferred.
  • Two years experience as a Medical Assistant
  • Practical knowledge of neurosurgical procedures and medical office processes Proficient in clinical office duties Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Ability to maintain flexible schedule to accommodate physician office hours

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Medical Assistant for Dr. Whitten position.

Location: Rookwood Exchange
Reports To: Natasha Kumar, Director Revenue Cycle Management
Status: Full-time
Posted: 02.09.2017


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Submits electronic and hard copy claims in an accurate and timely manner.
  • Makes all necessary corrections to claims that do not pass the billing edits and payer requirements.
  • Contacts payers regarding unpaid claims. Researches and/or ensures that questions and requests for information are addressed in a timely and professional manner to ensure resolution and reimbursement.
  • Ensures timely, effective and thorough management of claims to ensure full, expected reimbursement for services provided.
  • Maintains documentation and updates practice management system for appropriate claims submission and other pertinent information to identify action taken.
  • Makes necessary adjustments as appropriately required by plan reimbursement and company policy.
  • Prioritizes claims based on aging and outstanding dollar amounts, or as directed by management.
  • Research and initiate requests for refunds for accounts with credit balances.
  • Answers phone inquiries regarding bills, charges, and account status.
  • Updates data in the practice management system as required.
  • Contribute to team environment by performing other duties as assigned.

Skills

  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Position Requirements

  • High School Diploma
  • Two years experience in healthcare billing.

Qualified candidates should send their resume to  jobs@mayfieldclinic.com. Please be sure to indicate you are applying for the Patient Account Representative position.

Location: Rookwood Exchange
Reports To: Natasha Kumar, Director Revenue Cycle Management
Status: Full-time
Posted: 02.09.2017


Responsibilities

    • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
    • Posts payments and adjustments to patient accounts; ensures all payments and adjustments are balanced on a daily basis. Prepare daily bank deposits.
    • Reviews Explanation of Benefits to assure proper payment and adjustment posting.
    • Responsible for refunds and transfers and minimizing unresolved credit balances.
    • Identifies and reports issues detrimental to prompt and correct reimbursement to management.
    • Maximize revenue recovery by providing feedback to account representatives on inadequate insurance payments to prompt insurance appeals for additional reimbursement.
    • Contribute to team environment by performing other duties as assigned.

Position Requirements

  • Education: High School Diploma
  • Experience: Two years experience in healthcare billing.
  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Payment Poster position.

Location:Rookwood
Reports To: Donna Bollinger, VP Operations
Status: Full-time
Posted: 02.21.2017


Skills

  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Meet and assess patient's conditions in the office, establish and maintain treatment plans, dictate chart notes and participate in surgery as needed.
  • Meet post-operative and non-operative medical management patients in the office and assess their condition; establish and maintain treatment plans; dictate chart notes.
  • Act as a liaison between physician and patient by providing the patient with instruction from the physician, advising the physician of the patient’s needs, and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
  • Serve as first assist in surgery
  • Document all patient interaction promptly and thoroughly into the patient’s medical record. Maintain the internal order and arrangement of the patient medical record including a record of phone calls, changes in prescriptions, etc.
  • Perform clinical rounds on inpatients and collaborate with the appropriate medical staff to meet patient needs.
  • Assist patients with administrative needs regarding authorization for outpatient services needed and by completing any necessary paperwork .
  • Collaborate with appropriate personnel for coordination of outpatient testing.
  • Maintain and upgrade clinical skills and professional expertise through participation in professional organizations, workshop attendance, CEU activities, formal education and current literature review.
  • Provide health education and clinical information to patients, Mayfield associates, hospital personnel and professional organizations.
  • Plan, direct and participate in programs with emphasis on continuity and individual care.
  • Plan, develop and implement educational programs for patients and families including direct teaching and discharge planning.
  • Collaborate in research endeavors with other health professionals.
  • Participate in research projects for clinical studies as requested.

Essential Functions

  • Keep informed of scientific investigations in the area of neurosciences.
  • Assist in clinical quality improvement initiatives as needed.
  • Contribute to team effort by performing other duties as assigned.

Education/Experience

  • Must be a graduate of AAPA accredited school with current licensure to practice in the state of Ohio (and Kentucky if the job duties require).
  • Desire a minimum of five years of experience in acute health care setting

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Medical Assistant position.

Location: Clinical sites
Reports To: Vice President, Operations and/or Operations Manager
Status: 40 hrs
Posted: 10.24.2016


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Posts payments and adjustments to patient accounts; ensures all payments and adjustments are balanced on a daily basis. Prepare daily bank deposits.
  • Reviews Explanation of Benefits to assure proper payment and adjustment posting.
  • Responsible for refunds and transfers and minimizing unresolved credit balances.
  • Identifies and reports issues detrimental to prompt and correct reimbursement to management.
  • Maximize revenue recovery by providing feedback to account representatives on inadequate insurance payments to prompt insurance appeals for additional reimbursement.
  • Contribute to team environment by performing other duties as assigned.

Position Requirements

  • Education: High School Diploma
  • Experience: Two years experience in healthcare billing.
  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Staff Assistant, Operations position.

Location: Rookwood w/travel to area clinical sites
Reports To: Eric Kappes, VP, Information Systems
Status: Full-time
Posted: 02.23.2017

The Technology Analyst ensures that Mayfield servers are accessible and that users can connect to those servers so that business operations can continue. The Technology Analyst needs to exhibit patience with users, learn quickly, work well under pressure, and thrive in a rapidly changing environment. He/she must be able to exercise discretion with sensitive data and be able to work independently.

Responsibilities:

  • Respond immediately to critical computer problems, obtain and deploy smartphones, coordinate coordinate data line installations, changes and repairs.
  • Ensure that associates and physicians can connect to critical Mayfield systems 24 hours per day, seven days per week (except during scheduled system downtime), and can do so in a way that meets acceptable data security standards. Critical systems are defined as the EMR, CPS, PACS, and e-mail. This responsibility entails both solving problems and suggesting, planning, and implementing infrastructure improvements.

To perform this responsibility, the Technology Analyst must have:

  1. knowledge of these operating systems: Windows desktop, Mac OS, Windows server, Debian Linux, Suse Linux, VMWare, and Open Enterprise Server.
  2. knowledge of the administrative components of GE EMR, GE PACS, GE CPS, Citrix, Domino, GTA firewalls, Barracuda firewalls, eDirectory, and DNS services.
  3. knowledge of network cabling, switching, routing, and wireless technology.
  4. knowledge of PC and server hardware components and the ability to distinguish between hardware and software problems in a machine.
  • Monitor Trend Micro anti-virus console. Research virus infections that occur and determine how to clean them. Suggest new methods for blocking and preventing viruses.
  • Analyze and respond to security threats identified by Mayfield's security analytics provider so that Mayfield data remains safe at all times.
  • Ensure that users can connect to other Mayfield systems, including but not limited to, Sametime, Secure Messaging, G4, print services, electronic faxing, ePrescribing, Phreesia, and Docutrak. This task requires knowledge of the administrative components of each of these systems.
  • Receive requests from associates regarding new technological needs. Examine these requests, assist users in developing specifications, and work with users to develop solutions to meet their needs. Test new types of hardware and software. Work with the VP, Information Systems to develop Mayfield custom solutions.
  • Coordinate data line installation, changes, and repairs. These lines may be site-to-site or internal within a site. In the case of a site-to-site line problem, the Technology Analyst will report the problem to Level 3 and monitor the trouble ticket until the problem is resolved.
  • Document new techniques, new departmental knowledge, and newly discovered error-correction methods in the IS Library database.
  • Maintain the PC hardware/software database and obtain additional software licenses when necessary. Record each item’s purchase date along with its IP address, location, user, and technical specifications.
  • Review and correct the previous days’ LinkLogic errors. Review unresolvable errors after 10 days. If the patient still does not exist in the Mayfield EMR at that point, remove the error. Report unusual errors to the VP, Information Systems for further analysis.
  • Perform selected duties of Data Specialist in that person’s absence (e.g. supporting smartphone users).
  • Perform selected duties of the VP, Information Systems in that person's absence (e.g. starting interfaces, managing backups).
  • Configure and install new computer hardware. Among other items, this task includes the installation of printers, print servers, scanners, signature pads, wireless access points, switches, routers, and PCs. Print servers will need to be properly configured and tested in iPrint before being deployed.
  • Install software on new PCs and configure PCs appropriately for the subnet on which they will reside. In the case of a replacement, migrate the user’s configuration settings, web bookmarks, address book, journal, and other files to the new PC.
  • Set up and maintain user accounts on all Mayfield systems. Delete user accounts as soon as notification comes in that a user has left.
  • Act as liaison between users and technology vendors (GE, Verizon, HealthBridge, Unlimited Systems, Citrix, etc.).
  • Manage the periodic recycling of outdated computer equipment.
  • Develop and maintain materials that trainers can use in IBM Notes classes. Develop Wiki entries describing version differences prior to upgrading users from one version to the next.
  • Evaluate new software packages that may be of benefit to the Mayfield organization.
  • Manage and implement mobile device software. This task could involve the assessing of software from mobile apps stores, or it could require the design and testing of custom-made software.
  • Begin implementation of the Mayfield disaster recovery plan should the VP, Information Systems be out of town at the time the disaster occurs

Skills

The Technology Analyst must combine this knowledge to devise solutions to problems, many of which are new and do not follow a previously seen pattern. Solutions are typically developed using independent judgment. Complex issues involving a server or multiple systems will typically be solved in collaboration with other members of the IT department, but will still rely on suggestions and theories contributed by the Technology Analyst.

Solutions developed in conjunction with vendor support often involve the evaluation, verification, and redirection of vendor advice. Vendor support agents often become fixated on non-issues rather than focusing on the actual problem. The Technology Analyst must have the logical agility to use his/her incomplete knowledge of the vendor's software or hardware to assess the support agent's explanations and proposed solutions and determine if the support agent is heading down the correct path.

Position Requirements

Education/Experience: Bachelor's degree in computer science or equivalent information systems experience

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Technology Analyst position.

Mission

The mission of the Mayfield Clinic is to provide the best neurosurgical care for our patients.

We will accomplish this through:

  • Superior clinical outcomes
  • Compassionate patient care
  • Education and research
  • Innovation

Values

Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.

Excellence: We commit to the highest level of performance and continuous improvement.

Respect: We embrace the importance of all individuals, and value their diverse backgrounds, skills, and contributions.

Compassion: We commit to being compassionate and empathetic in all of our interactions.

Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.