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Careers

The Mayfield Clinic has long been recognized for its commitment to the people who work here. Mayfield challenges associates to exceed the expectations of the patients and referring physicians we serve, and empowers them with the resources to do so.

The Mayfield Experience
Mayfield seeks the brightest and most qualified individual for each position it fills. Associates are challenged to continuously improve services and processes in which they are involved. Our physicians are some of the most respected specialists in their fields, and they demand excellence on a daily basis. The successful associate is motivated by this drive, and is rewarded for demonstrated quality, commitment to excellence, follow through, and teamwork. Each associate must commit to the mission and core values of the Mayfield Clinic.

What you can expect from Mayfield 
Our associates enjoy pleasant work environments and flexible work schedules, competitive salaries and benefits, robust profit sharing/401k retirement planning, continuing education through tuition reimbursement and ongoing training, and education programs through our own Mayfield College. Mayfield also provides recognition and rewards programs, associate activities and honors programs, and generous holiday/vacation schedules. Mayfield conducts associate satisfaction surveys every 3-5 years and employs action teams to respond to any issues or problems identified during this process.


Location: Rookwood
Reports To: Donna Bollinger, VP Operations
Status: 40 hrs
Posted: 05.03.2016


Skills

  • Practical knowledge of neurosurgical procedures and medical office processes
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Familiar with insurance company requirements
  • Ability to work with minimal supervision

Responsibilities

  • Schedule hospital admissions and surgeries and serve as a liaison between the physician and patient.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Coordinate patient treatment plan by scheduling and pre-certifying outpatient testing/procedures; instructing patient as to date, time, place and special instructions.
  • Handle telephone calls efficiently, courteously and professionally.
  • Complete appropriate forms/documents as directed by physicians, i.e. C-84, disability, return to work and copies of records.
  • Record all test scheduling information in the electronic medical record.
  • Prepare charts prior to office visit. This includes obtaining test results and films, adding necessary office forms and organizing the chart.
  • Demonstrate knowledge and skill in clinical office practices by being able to perform a variety of clinical services, including suture/staple removal, dressing changes, taking vital signs and operating special equipment, if required.
  • Maintain effective working relationships with physicians and other support staff (Secretaries, Registrars, Appointment Schedulers, etc.) by responding courteously and promptly for requests for assistance and being able to support a variety of physicians.
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Education: High School graduate
  • Minimum of 2 -3 years experience in medical assistant/scheduling role or related position
  • Physical Requirements: Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, preparing/reviewing medical charts and visual inspection. Hearing, Talking, Sitting, Moving throughout office, Lifting up to 10 pounds, Bending, Reaching.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Outpatient Scheduling Coordinatorfor Dr. Orlando position.

Location: Rookwood
Reports To: VP, Communications
Status: Full-time
Posted:03.30.2016

Responsibilities

  • The Development Director directs and oversees all fundraising and development efforts of the Mayfield Education and Research Foundation (Mayfield Foundation). The Development Director identifies, cultivates and solicits donors; creates gift strategies, executes briefings and solicitations; and oversees stewardship of program and donors. The Development Director will also coordinate efforts for marketing and public relations in partnership with the Mayfield Clinic’s Communications team.
  • Ability to convey knowledge of and enthusiasm for the mission and goals of the Mayfield Education and Research Foundation: To advance the care of patients with brain and spine disorders through leading-edge education and research.
  • Ability to convey the mission, values and goals of the Mayfield Clinic and neurosurgical programs of our partner hospitals
  • Work in collaboration with Development Committee to guide the strategic vision and goals of the Mayfield Foundation
  • Identify opportunities to engage with potential donors, including but not limited to continuing the Community Engagement Campaign and bringing a Mayfield Foundation presence to consumer and patient education events/symposia.
  • Coordinate annual giving campaigns, memorial programs, and donor recognition programs.
  • Coordinate the planning and implementation of special events for the Foundation.
  • Research, identify, and develop relationships with corporate contacts and new individual donors of major gift capacity (through personal contacts and external networking) to introduce them to Mayfield Foundation and engage them in donor activities, the Patient
  • Comfort working with volunteers, staff, physicians, and potential donors
  • Excellent presentation, listening and conversational skills
  • Experience and ease meeting and socializing with people from diverse backgrounds
  • Ability to maintain confidentiality
  • Ability to make solicitations alone when appropriate
  • Superb communication, organizational, and administrative skills
  • Appreciation for and proficiency in research

Position Requirements

  • Bachelor’s degree
  • Minimum five years of professional work in the development field, including three years of campaign and/or major gifts experience
  • Competence in public speaking and presentations
  • Computer (Excel, Word, PowerPoint) and fundraising database skills – Experience with The Raiser's Edge, a plus)
  • Experience in developing prospect strategies, briefing documents and talking points for volunteers, administrators and trustees

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Mayfield Education and Research Foundation - Development Director, position.

Location: Clinical sites
Reports To: Vice President, Operations and/or Operations Manager
Status: 40 hrs
Posted: 01.25.2016


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Posts payments and adjustments to patient accounts; ensures all payments and adjustments are balanced on a daily basis. Prepare daily bank deposits.
  • Reviews Explanation of Benefits to assure proper payment and adjustment posting.
  • Responsible for refunds and transfers and minimizing unresolved credit balances.
  • Identifies and reports issues detrimental to prompt and correct reimbursement to management.
  • Maximize revenue recovery by providing feedback to account representatives on inadequate insurance payments to prompt insurance appeals for additional reimbursement.
  • Contribute to team environment by performing other duties as assigned.

Position Requirements

  • Education: High School Diploma
  • Experience: Two years experience in healthcare billing.
  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Staff Assistant, Operations position.

Mission

The mission of the Mayfield Clinic is to provide the best neurosurgical care for our patients.

We will accomplish this through:

  • Superior clinical outcomes
  • Compassionate patient care
  • Education and research
  • Innovation

Values

Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.

Excellence: We commit to the highest level of performance and continuous improvement.

Respect: We embrace the importance of all individuals, and value their diverse backgrounds, skills, and contributions.

Compassion: We commit to being compassionate and empathetic in all of our interactions.

Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.