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Careers

The Mayfield Clinic has long been recognized for its commitment to the people who work here. Mayfield challenges associates to exceed the expectations of the patients and referring physicians we serve, and empowers them with the resources to do so.

The Mayfield Experience
Mayfield seeks the brightest and most qualified individual for each position it fills. Associates are challenged to continuously improve services and processes in which they are involved. Our physicians are some of the most respected specialists in their fields, and they demand excellence on a daily basis. The successful associate is motivated by this drive, and is rewarded for demonstrated quality, commitment to excellence, follow through, and teamwork. Each associate must commit to the mission and core values of the Mayfield Clinic.

What you can expect from Mayfield 
Our associates enjoy pleasant work environments and flexible work schedules, competitive salaries and benefits, robust profit sharing/401k retirement planning, continuing education through tuition reimbursement and ongoing training, and education programs through our own Mayfield College. Mayfield also provides recognition and rewards programs, associate activities and honors programs, and generous holiday/vacation schedules. Mayfield conducts associate satisfaction surveys every 3-5 years and employs action teams to respond to any issues or problems identified during this process.


Location: Rookwood
Reports To: Donna Bollinger, VP Operations
Status: Full-time
Posted: 04.27.2016


Skills

  • Practical knowledge of neurosurgical procedures and medical office processes
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Scan reports into the Electronic Medical Record (EMR) and complete medical records requests.
  • Scan reports into the EMR
  • Complete external/internal chart requests in a timely manner.
  • Maintain accurate tracking of off-site charts/requests.
  • Process request for Medical Records copies.
  • Handle deceased patient charts as described in Corporate Policy.
  • Complete special projects, for example. studies, peer reviews, audits, and legal inquires.
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Education: High School graduate, health care background preferred
  • Physical requirements: Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, visual inspection. Hearing, Talking, Sitting, Moving from location to location, Lifting up to 10 pounds, Bending, Reaching.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Medical Records Clerk position.

Location: Rookwood Exchange
Reports To: Donna Bollinger, VP, Operations
Status: Full time
Posted: 04.25.2016


Skills

  • Ability to develop, motivate and guide team members
  • Ability to manage multiple physician offices and staff
  • Practical knowledge of neurosurgical procedures and medical office processes
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Perform a variety of supervisory responsibilities including participation in recruiting, hiring and coaching. Initiate disciplinary action at the closest source.
  • Provide direct line supervision and day-to- day direction to assigned work team.
  • Conduct performance reviews for assigned work team on a timely basis.
  • Function when needed, for associate absences; PTO, lunch, leave of absence, etc. Includes job responsibilities for Operational positions.
  • Ensure appropriate staffing and coverage in areas of responsibilities. Develop and maintain work schedules.
  • Ensure the effective orientation and training of new associates within the work team to promote associate retention.
  • Monitor and audit the quality and competency of the work team.
  • Provide input to VP, Operations to assist with decision-making regarding department functions.
  • Recommend policies and procedures for office management/work team for short-term and long-term planning purposes with an emphasis on a team approach.
  • Deal with facility issues and maintain adequate supplies.
  • Oversee compliance requirements (OSHA and HIPAA).
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Must be available to work Monday - Friday with varied work hours, ability to travel to multiple clinical locations
  • High School graduate; some college or technical training preferred
  • Minimum of 3-5 years experience of conducting the duties of a medical office
  • Physical requirements: Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, preparing/reviewing medical charts and visual inspection. Hearing, Talking, Sitting, Walking, Moving throughout offices and from office location to office location Lifting up to 10 pounds, Bending, Reaching. Valid Driver’s License.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Patient Business Services, Lead PM& R position.

Location: Rookwood
Reports To: VP, Communications
Status: Full-time
Posted:03.30.2016

Responsibilities

  • The Development Director directs and oversees all fundraising and development efforts of the Mayfield Education and Research Foundation (Mayfield Foundation). The Development Director identifies, cultivates and solicits donors; creates gift strategies, executes briefings and solicitations; and oversees stewardship of program and donors. The Development Director will also coordinate efforts for marketing and public relations in partnership with the Mayfield Clinic’s Communications team.
  • Ability to convey knowledge of and enthusiasm for the mission and goals of the Mayfield Education and Research Foundation: To advance the care of patients with brain and spine disorders through leading-edge education and research.
  • Ability to convey the mission, values and goals of the Mayfield Clinic and neurosurgical programs of our partner hospitals
  • Work in collaboration with Development Committee to guide the strategic vision and goals of the Mayfield Foundation
  • Identify opportunities to engage with potential donors, including but not limited to continuing the Community Engagement Campaign and bringing a Mayfield Foundation presence to consumer and patient education events/symposia.
  • Coordinate annual giving campaigns, memorial programs, and donor recognition programs.
  • Coordinate the planning and implementation of special events for the Foundation.
  • Research, identify, and develop relationships with corporate contacts and new individual donors of major gift capacity (through personal contacts and external networking) to introduce them to Mayfield Foundation and engage them in donor activities, the Patient
  • Comfort working with volunteers, staff, physicians, and potential donors
  • Excellent presentation, listening and conversational skills
  • Experience and ease meeting and socializing with people from diverse backgrounds
  • Ability to maintain confidentiality
  • Ability to make solicitations alone when appropriate
  • Superb communication, organizational, and administrative skills
  • Appreciation for and proficiency in research

Position Requirements

  • Bachelor’s degree
  • Minimum five years of professional work in the development field, including three years of campaign and/or major gifts experience
  • Competence in public speaking and presentations
  • Computer (Excel, Word, PowerPoint) and fundraising database skills – Experience with The Raiser's Edge, a plus)
  • Experience in developing prospect strategies, briefing documents and talking points for volunteers, administrators and trustees

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Mayfield Education and Research Foundation - Development Director, position.

Location: Rookwood
Reports To: Donna Bollinger, VP Operations
Status: Full-time
Posted: 04.12.2016


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Provide clinical office support to neurosurgeons, nurse practitioner or pain management physicians.
  • Prepare patient charts the day prior to office by gathering all test results, films and reports and file them in the correct section of the chart
  • Comply with medical records standards by completing allergy notations, problem list and concomitant medication sheet. Ensure patient completion of medical history.
  • Demonstrate knowledge and skill in clinic office practice and perform clinical services. This includes suture/staple removal, dressing changes, vital signs, injections, and operation of EMG equipment, if required. Interview new patients and obtain medical histories prior to a neurological examination.
  • Schedule and pre-certify outpatient testing. Ensure patient is instructed regarding scheduled tests with the date, time, place and special instructions.
  • Schedule and pre-certify inpatient and outpatient surgery (applies to specific clinical locations – i.e. Fairfield)
  • Complete appropriate form/documents as directed by physicians, i.e. C-84, Return to Work and Release of Medical Information.
  • Maintain safe and clean environment for patients and other staff by following all OSHA guidelines with regard to bloodborne pathogens and procedures for protection.
  • Keep adequate supply of all medical supplies and printed materials.
  • Serve as a liaison between the physician and the patient by providing the patient with instruction from the physician, advising the physician of the patient’s needs and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
  • Maintain effective working relationships with physician and other support staff (Medical Secretaries, Registrars, Outpatient Scheduling Coordinators, etc.)
  • Handle external and internal communication in a prompt, efficient and courteous manner.
  • Demonstrate strong interpersonal skills by ensuring patient satisfaction during the office visit; dealing with diverse audiences and individual with differing physical and mental abilities.
  • Utilize Mayfield technology by checking e-mail daily and accessing information on Channel M and Mayfield's website
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • High School Diploma required, graduate of Medical Assisting program preferred.
  • Two years experience as a Medical Assistant
  • Practical knowledge of neurosurgical procedures and medical office processes Proficient in clinical office duties Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Ability to maintain flexible schedule to accommodate physician office hours

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Medical Assistant for Dr. Whitten position.

Location: Clinical sites
Reports To: Vice President, Operations and/or Operations Manager
Status: 40 hrs
Posted: 01.25.2016


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Posts payments and adjustments to patient accounts; ensures all payments and adjustments are balanced on a daily basis. Prepare daily bank deposits.
  • Reviews Explanation of Benefits to assure proper payment and adjustment posting.
  • Responsible for refunds and transfers and minimizing unresolved credit balances.
  • Identifies and reports issues detrimental to prompt and correct reimbursement to management.
  • Maximize revenue recovery by providing feedback to account representatives on inadequate insurance payments to prompt insurance appeals for additional reimbursement.
  • Contribute to team environment by performing other duties as assigned.

Position Requirements

  • Education: High School Diploma
  • Experience: Two years experience in healthcare billing.
  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Staff Assistant, Operations position.

Mission

The mission of the Mayfield Clinic is to provide the best neurosurgical care for our patients.

We will accomplish this through:

  • Superior clinical outcomes
  • Compassionate patient care
  • Education and research
  • Innovation

Values

Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.

Excellence: We commit to the highest level of performance and continuous improvement.

Respect: We embrace the importance of all individuals, and value their diverse backgrounds, skills, and contributions.

Compassion: We commit to being compassionate and empathetic in all of our interactions.

Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.