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To help you better understand your financial responsibility for the services provided by Mayfield physicians and nurse practitioners please review our Patient Financial Responsibility Policy [PDF download].

Depending on whether you have insurance, and the extent of your coverage, you may be asked to make a payment at the time of your visit. We suggest that you contact your health insurance provider before your appointment to verify benefits and coverage and to confirm that your Mayfield physician is a participating provider.

Insurance Providers

Mayfield is a participating provider with these insurance plans:

Amerigroup
Anthem
Buckeye Health Plan
Care Source
Cigna
Direct Care America/Primary Health Services (DCA/PHS)
Healthspan
Humana/Choice Care
Kentucky Spirit
Medicare
Molina
Ohio Health Choice Plan (OHCP)
United Healthcare
Wellcare of Kentucky Managed Medicaid
Wellcare of Ohio Managed Medicare
Workers Compensation

Payments
Your copayment, coinsurance and deductible are due at the time of your visit.  If you require surgery, a payment request may be made prior to scheduling. For your convenience, Mayfield accepts cash, personal checks, Visa, MasterCard and Discover.

Please remember to bring your insurance card, Medicare or Medicaid card with you to your office visit. If you do not bring your card, we will ask that you pay at the time of your visit.

Health Plan or Managed Care Plan
If you are enrolled in a health plan or managed care plan, your copayment will be collected before you see the doctor.

Medicaid/Managed Medicaid
If you are enrolled in Managed Medicaid, your copayment will be collected at the time of your visit. No payment is required for traditional Medicaid. A physician referral is required for both Medicaid and Managed Medicaid patients.

Medicare/Managed Medicare
If you are enrolled in traditional Medicare, 20% co-insurance will be collected at the time of your visit. However, if you have secondary coverage to Medicare, no payment is required.

If you are enrolled in Managed Medicare, your copayment will be collected at the time of your visit.

Workers' Compensation and Self-Insured Employer
If you are being seen for a work-related injury, your claim must be approved by the Bureau of Workers' Compensation or self-insured employer.

If approved, please provide the following information: date of injury, claim number, the name and billing address of the managed care organization that administers your benefits, and the name of your treating physician.

If your claim is pending or not approved, Mayfield will submit a claim to your health insurance company. If you do not provide your workers' compensation claim number, and you do not have health insurance, we will ask that you make payment at the time of your visit.

Out-of-Network Insurance
If Mayfield Clinic is not included on your insurance plan, we will assist you in obtaining benefits from your insurance company, but ask that you make payment at the time of your visit.

No Insurance
If you do not have health insurance, we ask that you make payment at the time of your visit. Please contact Mayfield's financial coordinators at 513-569-5300 if you have questions.

Refunds
If you have any questions concerning a refund on your account, please contact Mayfield's Patient Accounting Department at 513-569-5300 or 800-325-7787.